AWESOME,PROMPT, PROFFESIONAL SERVICE!!! I COULD NOT BE HAPPIER WITH THE SERVICE I RECIEVED, CALL THESE PEOPLE.

Wanted to give a shout out to Leslie, the dispatcher, who does an outstanding job! Always courteous and patient.
Thank you Leslie!

Hector has always provided the most “top shelf” service. We started using AL-DON over 20 years ago and have never been disappointed! Hector is an excellent service technician, is honest, and is always providing the right information to make the customer comfortable with the decision(s) we have to make! Kudos to your team!

Ryan from Al-Don came out to service our furnace on November 3rd, to get it ready for the upcoming heating season. He did a thorough exam and cleaning of the furnace, humidifier and the fue. He let us know that the blower motor may need to be replaced at some point, but did not feel it was necessary at this time. He gave us an idea on the costs of replacing the blower when the time came. We never felt like there was any pressure that it had to be done right away. He also gave us suggestions on how to save money on our heating bill. We were very happy with this service call. It was a pleasure meeting Ryan, and hope he is available the next time we need service.
Thank you.

My wife and I recently bought a house that supposedly had new Goodman AC unit installed in February 2022. AC unit broke down Tuesday, August 2. Al-Don Tech Alex was able to come out that day after my other HVAC company I use could not send a technician. Alex was able to diagnose that the compressor went bad due to faulty installation. Alex was able to convince Goodman to replace the entire unit instead of replacing the compressor due to back order shortages on compressors. This news was received on Wednesday, August 3. Al-Don Technician (unsure if it was Ed, Jeff or Skyler) came out to replace the bad unit with the new unit. It was then determined that the copper lines and evaporator coil were damaged to to freon leakage turning acidic. Long story short, the new unit was installed, new lines and evaporator coil along with a new circuit for the breaker was also installed. A one man job turned into a 3 man job, but in the end I now have working air conditioning during the hottest month of the year along with information needed to attempt restitution was original installer. Plus your operator Leslie is top notch and was very helpful and understanding. Highly recommend to anyone, especially in an AC emergency, to give these guys a call.

“Al-don always reliable , helpful and prompt. Everyone that works there is super nice. The only choice !”
– Sherry W.

“Technician was extremely courteous and very professional.”
– Cathy M.

“Lisa was wonderful as usual and Ed did a great job of installing the new humidifier. Thank you”
– Mary E.

“We are just getting started with a renovation, but I am totally satisfied with the outstanding character of everyone I have talked to!”
– Doris M.

“Great service! Thank you for quick response.”
Ron M.

“Alex came same day to fix my heat as it went out. He was knowledgeable, intelligent, respectful and fixed my issue within 5 mins of arriving. Alex is definitely an asset to your organization. Great job!”
– Ryan M.

“Excellent and professional service as always!” – Melissa D.

“Alex was wonderful. He started working immediately and didn’t stop til both jobs (the furnace and the water heater ) were completed. He was polite to me and cleaned up beautifully. Super person!! He knows what he is doing.”
– Dorothy M.

“Alex was really great. Thank you so much for the knowledge transfer and services! Definitely will request him again.”
– Kevin E.

“Were on time, even several minutes early. Spent a legnthy time diagnosing issue. Faulty part installed as soon as it was in.”
– Thomas R.

“Always satisfied with service. (Have used them for years) Owner/Office personnel and Service Technicians are wonderful. I would never consider using anyone else. All involved are friendly and helpful. Would recommend Al-Don to everyone.”
– Mary B.

Alex was courteous, professional, and efficient. He thoroughly checked all aspects of our radiant heat system, got the boiler running, checked for leaks and advised about planning ahead to replace old relays before they fail. I feel comfortable and confident relying on Al-Don. Thank you.”
– Paul D.

“Ryan was prompt, professional, and courteous throughout the maintenance process. Thank you!”
– Elizabeth C.

“Good job.” – Marian B.

“Alex was out earlier in the week to service our heat pump. As usual, Alex was punctual, courteous, and professional. It is always a pleasure to have him handle our service needs. George Barber”
-George B

“We love working with Alex throughout the year and appreciate the continued support from Leslie in the office.”
– Dominie S.

“I am very pleased with the services I have received using Aldon. Your employee Hector has worked on my humidifier twice in the past couple of years. I haver never had anyone who has provided the great service that Hector does. He takes the time to show and explain how to maintain my humidifier and furnace. A huge thank you to Aldon and Hector!!!!!”
– Brenda P.

“Alex is an exceptional tech. He has been to my house for several maintenance checks and is extremely polite and professional, asset to your company”
– Debbie R.

“Hector and Alex are very professional and knowledgeable technicians. Both men went above and beyond during their service call. We will gladly continue to use Aldon.”
– Bruce J.

“This was an emergency call on a weekend. Water was leaking from my condo to the condo below and I thought it was an AC problem. Al Don had a tech out here in 90 minutes. Alex diagnosed the problem (it was a drain clog) and did an excellent emergency repair explaining everything. He was fantastic. Have used Al Don for 8 years for my HVAC work. This was my first emergency call and they were fantastic as always!”
– Betsy F.

“Excellent Service All Round!!!”
– Tim F.

“Just wanted to do a shout out for Hector. The start capacitor on my AC went out late Saturday afternoon and we had to be at an outdoor graduation party by 8:00. Hector was able to get to my house, diagnose and get the AC up and running by 7:30. Returning to a warm house after an evening outdoors on a very warm night would have been miserable!”
– Ron S.

“Over the years Al-Don has performed many services for me: Installation and maintenance of a furnace, air conditioner, water heater, humidifier and dehumidifier. Their service is top of the line. They are always on time, personable, and their work is excellent.”
– Jill C.

I was very pleased with the installation of the new air-conditioner, furnace and water heater. Tough job in a very small closet on the second floor. The installers were very professional and polite. They worked together to solve every issue along the way (and there were several) and left no mess behind. My sincere thanks for a job well done from the receptionist who set up the appointments to the installers. I will definitely recommend your company if asked for a referral.”
– Sandy S.

“Thank you Al-Don for your quick service and helpful professionals! Lisa was quick and thorough in providing a quote for what we needed. Brett was professional and meticulous in getting the job done. We couldn’t have asked for a better experience and will recommend Al-Don to our friends!”
– Mary P.

“Very thorough”
– Kay C.

“Fast, friendly”
– Margaret B.

Hello AL-DON, A big thank you for all your service recently! Everyone involved was so helpful and professional as usual. I’m glad to have been associated with you for many years. Sincerely,
Ruth E. Simon

“Fast response to the issue, and technician came out to house right away to fit our air conditioning!”
– Kimi K.

“Scheduling was quick and efficient, installation was a bit tricky but they put the time in to get it corrected.”
– Whitney L.

“The company responded quickly to our service call. Their repairman Alex Weiderman was efficient, helpful and polite. He pointed out many areas of need gave me multiple solutions and cost and let me make up my mind. This man made the experience of fixing the air conditioner one with less stress then it could have been . Over all this company knows how to do an excellent job and work with their customers to keep them happy.”
– Roger T.

“I appreciate the friendly, professional way you treat your customers.”
– Earl

“We have used your service since we moved into our house in 1972. The previous owner used you as well.”
– John

“I have 3 places that you service for me. I could not be more pleased.”
– Michael

“Your technicians are always professional, respectful, on time and the price is reasonable.”
– Debbie

“We called you because you service my mother’s home and she loves you guys! We were very pleased with the professionalism of all your employees. Thank you very much.”
– Roberta

“You provide excellent, courteous and thorough service.”
– Christophe

“I have been a satisfied customer for over 20 years! I can be sure of your work.”
– Bonnie

“I have been a customer for over 40 years now.”
– Neal

“We have used Al-Don for many years and we are familiar with them. We appreciate their great service.”
– Don